Help…I need a recommendation for data recovery in the Yukon

Hi Urban Yukon,

My dad called me up on Saturday night. He says: “Jennie, I’m in trouble.” I immediately get worried that something’s happened.

He says: “I lost some files. All the pictures of your mother’s quilts. We can’t find them. I even went back and did a system restore.”

Ugh..Ugh..

I get him to tell me more about what’s happened. But they don’t know. There was a folder in the Photos directory called Quilts. It was there. Then it wasn’t there.

That file had all of the pictures of every quilt my mum has ever made. AND THEY DIDN’T HAVE BACKUPS.

I got him to look in the recycle bin. Not there. I got him to install Picasa (because Picasa sees all the media on your machine). No luck.

They’re gone.

Does anybody know what we should do? Or who we can call if there is something we can do to recover those pictures?

Any suggestions or direction.

We would really appreciate it.

Really.