Category: Bits and Bytes

Bits and Bytes

On technical writing

This post is for Dave over at WhatHeSaid.ca and YukonDude.com, because he asked. I learned technical writing at Nortel Networks where I wrote customer information manuals for the DMS-100, the Passport 7K, and other documents for engineering teams (like AMA billing requirements and ISUP technical specifications).  The most important lessons…